Returns & Exchanges at Poppy Shop

We want you to love your purchase, which is why we offer a 30-day return policy for most items in their original condition. If you are not completely satisfied, our team is here to ensure a smooth and hassle-free return experience.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location or schedule a pickup to send the items back to our warehouse.

• 4.
  Receive Your Refund

  After we inspect your returned items, we will process your refund to the original payment method within 5-7 business days.